Return & Refund Policy

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Z and Computer Training Institute.
• Merchant refers to the Institute.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase from Us.
• Service refers to the Website.
• Website refers to Z and Computer Training Institute, accessible from zandcti.in
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
• As a general rule you are not allowed to cancel Your orders at any situation.
• Merchant reserve the right to cancel your order depends on the availability of stock. In this case we will refund you no later than 1 hour from time the on which we receive confirmation of order cancelation from Merchant.
• The deadline for cancelling an Order is 5 minutes from the time of order placed and also the order should not be accepted by the Institute.
• Upon confirmation of your order cancelation from the Merchant, We will refund You to your zandcti account no later than 48 hours from the time on which We receive the cancelation and refund request. You shall use them for your future Orders.
• If you wish to transfer your refund amount to your Payment Account (Bank/Wallet/Credit card), We will reimburse You no later than 14 days from the time on which We receive the refund request (to your Bank Account). We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
• You are entitled to cancel Your Order within 1 hour from the time of order.
• You are entitled to cancel Your Order within 3 hours from the time of order.
In order for the items to be eligible for a return, please make sure that:
• The items must be ordered for Delivery.
• The items were delivered in the last 10 minutes
• The items are in the original packaging
The following Goods cannot be returned:
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
• By email: support@zandcti.com